Job Title:

Customer Service Advisor

Salary:

23,000 per annum

Location:

Salford

Hours:

09:00am – 17:30pm (37.5 hours per week)

1 hour lunch break

Do you have experience of working within a customer service environment? Are you looking for a role within a fast paced office setting? The Recruitment Co. are currently recruiting for one of our key clients and this could be the perfect opportunity for you!

Job Responsibilities:

• Providing excellent customer service to secondary care providers nationwide
• Proactive account management supporting to Regional Hospital account management team to
• maintain and improve customer experience / satisfaction
• Processing and management of incoming customer orders
• Efficient prompt attention and resolutions sought for inbound enquiries
• Goods receipt processing, liaising with suppliers re identified discrepancies
• Working closely with internal procurement teams to ensure continuity of supply
• Generate and proof check Goods received reports
• Develop and maintain relationships with Hospital procurement teams, provide daily information on
• existing orders
• Quality management activity, dealing with service complaints
• To establish and maintain communication between different departments / depots / companies
• Ensure all relevant SOPs are followed

The Person:

• Accurate attention to detail
• Ability to multi-task
• Prioritise and work to deadlines
• Investigatory skills
• Positivity

Please note that The Recruitment Co. are an equal opportunities employer

CPProfessional

The Recruitment Co. is an equal opportunities employer and we’re committed to diversity and inclusion in the workplace.