Location: Elland / Halifax

Positon: Customer Service Advisor

Hours: 8am-6pm 4 days per week (or 5 in preferrred)- 37.5 hours per week

Employment Type: Full time / permanent

Salary: £18525

If you you are thinking of kick starting your career in Customer service and looking to work for a company that gives back then look no further, We have everything need right here:

Excellent benefits

Hybrid Working Available! – This is subject to the Manager’s discretion, once Training/Probation period is completed

Pension – contribution matched up to 5%, Life Assurance (2 x basic salary), Free Headspace membership, Eye Test Vouchers, Access to Employee Assistance Programme, Access to training and professional qualifications. Access to paid for Qualifications including CILA and CII

What you will do as a Customer service Advisor –

> Communicating professionally with a variety of people including customers, insurers, suppliers and colleagues around the country;

> Composing professional and informative letters and other written correspondence; > Ensuring compliance with our contractual and regulatory requirements;

> Reviewing data to set up new claims, appointing contractors and updating claims on internal systems;

> Reviewing insurance policy wordings to establish if a claim is covered;

> Managing and reviewing diaries in a timely manner;

> Issuing payments to policyholders and suppliers for settlements

Required skills as a Customer service Advisor –

> A professional and adaptable communication style – both written and verbal
> Efficient administrative skills

> Strong numeracy, literacy, and IT skills

> A proactive attitude, and an enthusiastic approach

> Polite and courteous phone manner

>Previous customer service administration experience

Have you got what it takes to become a Customer service advisor? Join the team! Click apply now, we look forward to receiving your application

Cordant People are an equal opportunities employer

CPBlackpoolOther

The Recruitment Co. is an equal opportunities employer and we’re committed to diversity and inclusion in the workplace.