Customer Service Advisor – Edinburgh

37.5 Hours Per Week – Full Time – Permanent

Salary: £21,500 p/a

Shifts: 8am – 6pm / Mon – Fri (On site for 2 wks training, Hybrid afterwards – 5 office days over 2 weeks)

What You’ll Be Doing:

• Working on behalf of some of the largest globally recognised names in the banking industry;
• Delivering excellent customer service to our valued customers, taking initiative and ownership of what you do;
• Supporting and resolving customer enquiries and complaints across a range of our products, often with vulnerable customers based on their needs;
• Continually developing and enhancing your personal skills and knowledge to improve support and make a significant difference to our customer’s experience.

What You’ll Have:

• Good IT and communications skills
• Great communication skills and comfortable talking on the phone
• Previous experience in a fast-paced office/call centre environment is desirable but not essential

Apply now for immediate start!

CCNorthwest

The Recruitment Co. is an equal opportunities employer and we’re committed to diversity and inclusion in the workplace.