Job Title: Customer Service Hebrew & English
Hours: Sunday – Thursday 7am -3pm Full time office based
Location: Canary Wharf, London
Salary: £28,000p/a
Permanent opportunity:

What are we looking to achieve?

• Help customers and solve their problems in an accurate and efficient manner
• Respond to all customer queries in a timely manner by email or phone whilst providing a friendly and professional service
• Provide a complete airline customer service which includes changes, cancellations, lost baggage, complaints, claims and other queries
• High degree of accuracy and skill in using systems and entering data including Amadeus GDS and
• Salesforce
• Develop and improve processes and ways of working
• Troubleshooting with customers
• Other administrative tasks
• Contribute to our positive team spirit and work environment

Skills Requirements

• Proven Amadeus GDS experience
• Airline or travel experience
• Experience of working in a fast paced Customer Care environment whilst maintaining a high level of attention to detail
• An effective team player with a “can-do” attitude
• Passionate about providing great customer care with a friendly personality
• A confident and professional telephone manner
• Self-motivated, proactive and able to work on your own initiative

APPLY TODAY

#CPProfessional