Customer Service Advisor – Hebrew & English.

  • City of London, London
  • Up to £28000.00 per annum

Customer Service Advisor – Hebrew & English

  • City of London, London
  • Up to £28000.00 per annum
  • Posted July 29, 2024

Job Title: Customer Service Hebrew & English
Hours: Sunday – Thursday 7am -3pm Full time office based
Location: Canary Wharf, London
Salary: £28,000p/a
Permanent opportunity:

What are we looking to achieve?

  • Help customers and solve their problems in an accurate and efficient manner
  • Respond to all customer queries in a timely manner by email or phone whilst providing a friendly and professional service
  • Provide a complete airline customer service which includes changes, cancellations, lost baggage, complaints, claims and other queries
  • High degree of accuracy and skill in using systems and entering data including Amadeus GDS and
  • Salesforce
  • Develop and improve processes and ways of working
  • Troubleshooting with customers
  • Other administrative tasks
  • Contribute to our positive team spirit and work environment

Skills Requirements

  • Proven Amadeus GDS experience
  • Airline or travel experience
  • Experience of working in a fast paced Customer Care environment whilst maintaining a high level of attention to detail
  • An effective team player with a “can-do” attitude
  • Passionate about providing great customer care with a friendly personality
  • A confident and professional telephone manner
  • Self-motivated, proactive and able to work on your own initiative

APPLY TODAY

#CPProfessional

This opportunity is no longer accepting applications.

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