Customer Service Agent.

  • Hartlepool, County Durham
  • Up to £23000.00 per annum

Customer Service Agent

  • Hartlepool, County Durham
  • Up to £23000.00 per annum
  • Posted September 7, 2023

My client based in Hartlepool is looking for an experienced Customer Service Agent to join their team on a permanent basis, the role does not offer hybrid working.

The role would suit someone who has experience of working in the trades industries, though this is not essential.

Duties of the role include:

  • Answering incoming calls in a busy office environment
  • Meeting daily KPI’s
  • Dealing with customer queries through email and on the phone
  • Offering excellent customer service at all times
  • Managing the customer experience from placing the order, through to delivery
  • Logging information on the internal database
  • Use of Microsoft packages and mailing systems

Salary: £23-£24k

Hours: 40hrs per week, Mon-Sat

Role: Immediate start for the right candidate, permanent from day one

CPMiddlesbrough
The Recruitment Co is an equal opportunities employer

The Recruitment Co. is an equal opportunities employer and we’re committed to diversity and inclusion in the workplace.

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