Customer Support Advisor

Hello there.

A fantastic opportunity has arisen for a Customer Support Officer to join our client’s global manufacturing company based in South shore FY4.

This Customer Support Officer role is commutable for people in Blackpool, Lytham, St Annes, Kirkham, Preston, Bispham, Layton, Poulton and South shore.

Customer Support Officer Salary: £20,000- £22,000

Customer Support Officer Hours of work: 9.00am-5.00pm

Monday- Friday

Customer Service Officer employee benefits:

• 33 days paid holiday.
• Life insurance after a minimum of two year’s service.
• Long service awards.
• Private health insurance scheme after a minimum of one year’s service.
• Dress Down Friday.
• Free on-site parking.
• Team building days.
• Paid charity days.

Customer Service Officer Roles and responsibilities include:

• Providing customers with product information in response to requests by email, telephone, or factory visitations (the majority of contact is through email).
• Preparing product quotations for customers.
• Answering queries in terms of stock, delivery times, accounts, and production.
• Processing sales orders.
• Providing support to external sales personnel.
• Re-contacting enquirers to make sure they have received literature/quotations and whether they require further information prior to placing an order.

Customer Service Officer Skills required:

• Confidence, charisma and keen to progress a long-term career.
• Some experience within a sales or customer service environment / familiar with client interactions.
• A desire to achieve targets.
• Strong verbal and written communication skills.
• Good administrative, organisational and time management skills.
• Good team player.
• Ability to solve problems.
• Commercial awareness and professional.
• Willing to learn.

Join their team! To apply, Click apply now, we look forward to receiving your application.

The Recruitment Co are an equal opportunities employer.

CPBlackpoolAdmin

The Recruitment Co. is an equal opportunities employer and we’re committed to diversity and inclusion in the workplace.