Title: Customer Success Executive

Location: North-West London

Salary: £28,000 + Car allowance and Bonus

What you get:

• Quarterly Bonus: Guaranteed £4,000 in the first year.
• Advanced Company Pension
• Life Cover
• Private Healthcare: Includes subsidised gym membership.

What You’ll Be Doing:

• Ensure customer orders are accurately entered into the CRM system upon receipt.
• Oversee the complete order process, including dispatch and delivery information.
• Maintain consistent communication with customers and colleagues via telephone and email to address queries.
• Efficiently process customer quotations.
• Guarantee that delivery dates promised to customers are met.
• Manage daily distribution operations through CRM systems.
• Control stock levels and handle transfers.
• Communicate regularly with the warehouse and perform self-audits to ensure compliance with global logistics guidelines.
• Visit the warehouse to identify and implement areas for continuous improvement.
• Support the smooth flow of goods from the parent company to end customers at every stage.

What I’m looking for:

• 2:1 Bachelor’s degree in any discipline.
• Full driving licence.
• Strong communication skills, both written and oral.
• Logical thinker with attention to detail.
• Ability to work independently and in a team.

If you are interested in this opportunity, please apply and Shiloh will be in touch with you. #CPprofessional

The Recruitment Co. is an equal opportunities employer and we’re committed to diversity and inclusion in the workplace.

This role is posted on behalf of The Recruitment Co., a sister company of Blue Arrow.