Customer Success Executive.

  • Hayes, London
  • Negotiable

Customer Success Executive

  • Hayes, London
  • Negotiable
  • Posted August 1, 2024

Title: Customer Success Executive

Location: North-West London

Salary: £28,000 + Car allowance and Bonus

What you get:

  • Quarterly Bonus: Guaranteed £4,000 in the first year.
  • Advanced Company Pension
  • Life Cover
  • Private Healthcare: Includes subsidised gym membership.

What You’ll Be Doing:

  • Ensure customer orders are accurately entered into the CRM system upon receipt.
  • Oversee the complete order process, including dispatch and delivery information.
  • Maintain consistent communication with customers and colleagues via telephone and email to address queries.
  • Efficiently process customer quotations.
  • Guarantee that delivery dates promised to customers are met.
  • Manage daily distribution operations through CRM systems.
  • Control stock levels and handle transfers.
  • Communicate regularly with the warehouse and perform self-audits to ensure compliance with global logistics guidelines.
  • Visit the warehouse to identify and implement areas for continuous improvement.
  • Support the smooth flow of goods from the parent company to end customers at every stage.

What I’m looking for:

  • 2:1 Bachelor’s degree in any discipline.
  • Full driving licence.
  • Strong communication skills, both written and oral.
  • Logical thinker with attention to detail.
  • Ability to work independently and in a team.

If you are interested in this opportunity, please apply and Shiloh will be in touch with you. #CPprofessional

The Recruitment Co. is an equal opportunities employer and we’re committed to diversity and inclusion in the workplace.

This role is posted on behalf of The Recruitment Co., a sister company of Blue Arrow.

This opportunity is no longer accepting applications.

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