DVA Driver Licensing – EO2 – COLERAINE – OFFICE BASED.

DVA Driver Licensing – EO2 – COLERAINE – OFFICE BASED

Pay Rate: £15.83 per hour

Location: Coleraine County Hall

Start Date: ASAP

Expected Duration: 31^st August 2026

Working Hours: Monday-Friday 9am-5pm

Requirements: 5 GCSE’S C and Above (Including Maths and English), 2 A Levels C and Above

Benefits: Flexi, Car Parking

Duties include but not limited to:

• DVA Driver Licensing are seeking a highly organised, motivated and customer-focused Executive Officer 2 to join the team. They will play a key role in leading operational delivery, ensuring driving licences are processed efficiently and accurately and in line with the required timescales.  This is a dynamic role suitable for someone who enjoys team leadership, continuous improvement and maintaining high standards within a fast-paced administrative environment.
• Key responsibilities day to day management of a team of 14 Administrative Officers. Monitoring performance, supporting staff development and ensuring targets, quality standards and deadlines are met.  Overseeing scanning and online queues on the RDS system ensuring work is processed in line with operational priorities.
• Managing the scheduling and progression of work to be scanned, validated and sealed on the RDS System. Monitoring photo verification processes to ensure accuracy and compliance.  Managing end to end processing of driving licence applications ensuring administrative workflows run smoothly with data correctly captured and processed within required timeframes.
• Implementing quality checks and addressing errors or delays promptly. Delivering a high-quality customer service including handling telephone enquiries and responding to written enquiries professionally and effectively with clear, accurate and timely information.  Contributing to broader office administrative tasks as required.  Supporting continuous improvement initiatives to enhance efficiency, accuracy and customer satisfaction.

• A criminal record will not necessarily be a bar to obtaining a position.
• The UK Recruitment Co. Ltd has policies on the Recruitment of Ex-Offenders and the Secure Handling, Use, Storage, and Retention of Disclosure Information, copies of which can be made available upon request.