EO2 ARMAGH 2ND FEBRUARY START.

We are currently recruiting an EO2 for our client based in Armagh. The successful candidates will be required to start once the vetting paperwork and ANI completed.

Start date: 2^nd February

Rate of pay: £15.83PH

Duration: 3/29/2026 with possible extension                 

Hours of work: 37

Key Responsibilities:

The main duties of a Case Interventions team leader are:

• Managing, controlling and tracking allocated work
  • Manage team/individual caseload, to achieve business targets and objectives.
  • Completion of Accuracy checks – proactively monitoring quality, to ensure adherence to procedures and guidance.
  • Contacting customers and third parties, where appropriate.
  • Completion of Management Checks (SAV), Management Information (MI) and complaints
  • Collaboration with other teams to secure successful outcomes (eg UC SPOCs, SILs, Service Centres, Coleraine Decision Makers)
  • Checking overpayments
  • Ensure accurate recording on systems
  • Ensuring health and safety procedures, incident handling and business continuity arrangement operate effectively.

**Please note the training will be held in Marlborough House, Craigavon. Candidate must be able to travel to this location **

Essential Criteria applicants must have:

• 5 GCSE’s including Maths and English & 2 A Levels (Proof of certs required)
• 12 – 18 months admin experience

• Excellent IT skills, including use of Microsoft Word and Excel.
• Excellent communication skills.

Please send your CV via the link or email megan.mcbride@therecruitmentco.uk