Eo2 – Lisburn
- Lisburn
- £14.93
-
Posted
June 25, 2025 - Eo2
Our client, A Large public sector organisation, based in Lisburn is looking for an Executive Officer to join their team.
Duration: January 2026 with possible extension
Rate of pay: £14.93
Location: Lisburn
Hours: Full time
Start date: 21st June
Main Duties:
Discretionary Support claims processing/reviews/checking, to include use of relevant internal systems, application of controls/checks, guidance and legislation, use of microsoft office packages to make accurate and timely decisions. End to end claims process, telephony role. Office attendance required for training and consolidation, hybrid working pattern available following training.
Staff with previous 1 years Discretionary Support experience advantegous but not essential as full training will be provided.
Providing office cover during operational hours.
Updating management on statistics and performance.
Excellent customer service skills to include dissatisfaction and complaints management and application of unacceptable customer behaviour guidance.
Proactive to work as part of a team/lead a team and deliver results. Ability to work on own initiative.
Identify and implement service improvements.
Adapt and implement change.
Any other duties as directed by line manager.
May have staff line management responsibilities.
List not exhaustive
Essential Criteria:
- 5 GCSEs A-C (Must include Maths and English)
- ALevels or Degree
- Experience of working in a high quality administration/process environment
- Experience of planning and managing work to deadline
- Experience of demonstrating initiative and/or taking decisions as appropriate
- Ability to analyse and interpret information;
- Ability to manage and motivate staff.
To apply please send your CV via the link or email
RecCoBelfast
