EO2 X 4 ANTRIM AREA.
- Antrim, County Antrim
- Up to £14.93 per hour + flexi
EO2 X 4 ANTRIM AREA
- Antrim, County Antrim
- Up to £14.93 per hour + flexi
-
Posted
June 25, 2025
We are currently recruiting for 4xEO2’s for our client based in Antrim (bt41 4JE) . The successful candidates will be required to start once the vetting paperwork and ANI completed.
Start date: 18th August
Rate of pay: £14.93
Duration: Up to 51 weeks
Hours of work: Full time 37 Hours per week Monday to Friday
No holidays can be accommodated in the first 8 weeks of employment due to the training for this role.
Key Responsibilities:
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Discretionary Support claims processing/reviews/checking, to include use of relevant internal systems, application of controls/checks, guidance and legislation, use of Microsoft office packages to make accurate and timely decisions.
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End to end claims process, telephony role. Office attendance required for training and consolidation, hybrid working pattern available following training.
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Staff with previous 1 years Discretionary Support experience advantageous but not essential as full training will be provided.
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Providing office cover during operational hours.
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Updating management on statistics and performance.
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Excellent customer service skills to include dissatisfaction and complaints management and application of unacceptable customer behaviour guidance.
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Proactive to work as part of a team/lead a team and deliver results.
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Ability to work on own initiative.
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Identify and implement service improvements.
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Adapt and implement change.
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Any other duties as directed by line manager.
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May have staff line management responsibilities.
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List not exhaustive
Essential Criteria applicants must have:
- five GCSE/GCE passes (at A, B or C) with Maths and English plus 2 A levels or above.
( Proof of certs required )
- Excellent IT skills, including use of Microsoft Word and Excel.
- Excellent communication skills.
- Proven ability to use own initiative.
Please send your CV via the link or to
Apply for this job.
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