We are currently recruiting an EO2 for our client based in Armagh. The successful candidates will be required to start once the vetting paperwork and ANI completed.

Start date: 2^nd February

Rate of pay: £15.83PH

Duration: 3/29/2026 with possible extension

Hours of work: 37

Key Responsibilities:

The main duties of a Case Interventions team leader are:

• Managing, controlling and tracking allocated work
  * Manage team/individual caseload, to achieve business targets and objectives.
  * Completion of Accuracy checks – proactively monitoring quality, to ensure adherence to procedures and guidance.
  * Contacting customers and third parties, where appropriate.
  * Completion of Management Checks (SAV), Management Information (MI) and complaints
  * Collaboration with other teams to secure successful outcomes (eg UC SPOCs, SILs, Service Centres, Coleraine Decision Makers)
  * Checking overpayments
  * Ensure accurate recording on systems
  * Ensuring health and safety procedures, incident handling and business continuity arrangement operate effectively.

**Please note the training will be held in Marlborough House, Craigavon. Candidate must be able to travel to this location **

Essential Criteria applicants must have:

• 5 GCSE’s including Maths and English & 2 A Levels (Proof of certs required)
• 12 – 18 months admin experience

• Excellent IT skills, including use of Microsoft Word and Excel.
• Excellent communication skills.

Please send your CV via the link or email

RecCoBelfast