Executive Officer – Ballymena.

Join Our Team as an Executive Officer in Ballymena!

Role: Executive Officer
Pay: £13.81 per hour
Location: Ballymena
Hours: 37 hours per week (Monday to Friday, 9:00 AM to 5:00 PM)
Duration: 51 Weeks (With possible extension)

Experience Required:

Are you a skilled professional with a passion for helping others? We are looking for an Executive Officer to join our team. To succeed in this role, you should possess the following skills and qualities:

• Good IT Skills: Proficiency in using computer applications and technology.
• Good Communication Skills: The ability to effectively communicate with claimants and colleagues.
• Good Organizational Skills: Strong organizational abilities to manage administrative tasks effectively.

Job Description:

As an Executive Officer, you will play a crucial role in the administration of Universal Credit benefit claims, including face-to-face interactions with claimants. Your responsibilities will include:

• Claimant Support: Managing and supporting claimants, providing assistance for face-to-face interactions, claimant orientation, and resolving queries.
• Appointment Scheduling: Arranging appointments and conducting interviews.
• Digital Competency: Coaching claimants to become more digitally competent.
• Data Management: Inputting new data and updating change of circumstances as needed.

Essential Qualifications:

To be considered for this role, you must have the following qualifications:

• Five GCSEs: Including Maths and English, with a grade of C or above.
• Three A-Levels: With grades of D or above.

Additional Requirements:

All applicants must successfully complete a Basic Access NI Check.

How to Apply:

If you are interested in this rewarding opportunity and meet the essential qualifications and requirements, please apply via the job post or send an up-to-date CV to sean.burns-mooney@therecruitmentco.uk.