General Secretary – Band 3

South Eastern Health & Social Care Trust

Directorate: Adult Services
Location: Lisburn
Salary: £19,337 – £21,142 per annum
Hours: Full Time (37.5 hours per week) and Part Time opportunities available

Join Our Mental Health Administration Team

The South Eastern Health & Social Care Trust is recruiting a number of Band 3 General Secretaries to support Mental Health Services across the Trust. We are also creating a waiting list for future permanent and temporary opportunities that may arise over the next 12 months.

This is an excellent opportunity for organised, motivated individuals who enjoy providing high-quality administrative support and working as part of a multidisciplinary healthcare team.

About the Role

As a General Secretary within Mental Health Services, you will provide efficient and comprehensive secretarial and administrative support to professional staff, helping to ensure the smooth delivery of vital services to patients and service users.

The role involves a broad range of administrative duties including word processing, minute taking, appointment management, record keeping, telephone communication and data management.

Key Responsibilities

• Provide secretarial and administrative support to Mental Health professionals.
• Prepare correspondence, reports and documents using Microsoft Office applications.
• Manage incoming and outgoing communications, responding to enquiries effectively and professionally.
• Maintain accurate manual and electronic records in line with Trust policies.
• Create and update spreadsheets, databases and filing systems.
• Arrange appointments, meetings and clinics as required.
• Take minutes and distribute meeting documentation.
• Support the management of consultant caseloads, including appointment scheduling and data maintenance.
• Undertake audio typing duties where required.
• Provide reception and administrative cover during staff absences.
• Ensure confidentiality is maintained at all times.

Essential Criteria

Applicants must meet one of the following:

Qualifications & Experience

• 4 GCSEs (Grades A-C), including English Language (or equivalent), plus 1 year’s secretarial, administrative or clerical experience;

OR

• NVQ Level 2 in Administration (or equivalent), plus 1 year’s secretarial, administrative or clerical experience;

OR

• 2 years’ secretarial, administrative or clerical experience.

In addition, applicants must have:

• RSA/OCR Stage II Text Processing (or equivalent qualification);

OR

• At least 12 months’ experience of word processing, including typing and formatting reports and correspondence.

• Experience using Microsoft Word, Excel and Outlook.

• A full current UK driving licence and access to transport (reasonable adjustments will be considered where applicable).

Desirable Criteria

• Experience using computerised databases.
• Previous experience maintaining electronic filing and diary management systems.