Job Title: GROUP SALES AND SERVICE ADMINISTRATOR
Location: Merthyr
Salary: £25,000 – £30,000 per annum

Hours: Full time permanent 09:00 – 17:30 MONDAY – THURSDAY; 09:00 – 16:30 FRIDAYS

Here at The Recruitment Co, we are currently recruiting a Group Sales and Service Administrator to work for a company based in Merthyr.

Assist the sales and service team to manage the Group’s activities to maximise sales, profitability and satisfy customer requirements. Keep sales and management team up to date with regard to market, orders, customers and any other changes that need to be communicated.
Help ensure sales, service and support team delivers a great customer experience, protecting and enhancing the Mayphil brand. Ensure that service support training is provided where needed and that customers are up to date with regard to training. Working with UK and overseas teams to provide World class service and support.

Main Job Roles:

• Assisting the Service Manager in day-to-day tasks such as warranty administration, ordering and shipping service and warranty parts
• Preparing quotations and processing orders
• Updating the warranty management system, submitting claims and following to credit receipt
• Effective Excel analysis to report to senior management for preparing enquiries, issuing and updating price lists
• Monitor budget targets and help in the achievement of company goals
• Assist in the collection of KPIs from all overseas offices and submission to suppliers
• Use market data to ensure it is used to best advantage when selling
• Liaising with Marketing team to provide product and service updates to customers
• Identify new ways of working, new systems, new ideas, new methods, etc that improve or enhance the ability of the Group to sell more and/or improve margins
• Always promote the Group to the best of one’s abilities.

Required Experience

• Previous Administration experience is essential 2 years
• Previous Sales administration experience is desirable
• Previous export experience is desireable

If you are interested please apply now!

CPNewport

The Recruitment Co. is an equal opportunities employer and we’re committed to diversity and inclusion in the workplace.