Higher Clerical Officer

Whiteabbey

£12.75 per hour

JOB SUMMARY:

The post holder will be responsible for working as part of a team and on his/her own initiative within a busy Radiology Service, providing efficient and effective administrative service to the Radiology Directorate.

KEY RESULT AREAS / MAIN RESPONSIBILITIES

The post holder will:

• Act as a main link for enquiries from within and outside the department an ensure that all information/messages are communicated to relevant staff in an appropriate and timely manner.
• Reception duties – first point of contact with radiology patients to include outpatient reception duties, dealing with GP Rapid Response referrals and visiting clinic schedule management.
• Appointing duties – using Radiology Information System and Encompass to make, reschedule, cancel and manage appointments appropriately in line with IEAP policy.
• Partial booking duties – dealing with patient enquiries, appointment bookings, waiting lists etc.

Telephone duties – dealing with departmental enquiries, which may include taking and passing on of clear and concise messages; and obtaining and passing on of information extracted from records/computer systems

ESSENTIAL CRITERIA

Qualifications/ Registration/Experience

5 GCSEs Grade A-C to include English & Maths or equivalent PLUS 1 years Clerical / Admin experience

Or

GCSE Maths and English (Grade A-C) Plus 2 years Clerical / Admin experience

In addition applicants must possess 1 year’s experience in the use of Microsoft Office Suite to include Excel and Word Processing.

Equivalent qualifications considered.

Other

Hold a current full driving licence which is valid for use in the UK and have access to a car on appointment. This criteria will be waived in the case of applicants whose disability prohibits driving but who have access to a form of transport approved by the Trust which will permit them to carry out the duties of the post

To apply send cv via link to Hollie