Higher Clerical Officer – Band 3

📍 Location: Lurgan Hospital
💷 Pay Rate: £12.31 per hour
📄 Contract: Temporary – Ongoing
⏰ Hours: 37.5 per week
🏥 Directorate: Surgery & Clinical Services

Role Summary

We are seeking an Independent Sector Higher Clerical Officer to support the transfer of patients to Independent Sector Providers. The role involves patient administration, liaison with external providers, and maintaining accurate records using Trust systems.

Key Duties

• Support patient transfers to Independent Sector Providers
• Liaise with providers regarding bookings and outcomes
• Use Encompass to book and update patient information
• Retrieve and distribute referral documentation
• Maintain databases, invoices, and travel claims
• Handle telephone enquiries and administrative duties
• Provide cover for the IS Admin Co‑ordinator when required

Essential Criteria

• 4 GCSEs (A-C) including English and 1 year’s clerical/admin experience
  OR 2 years’ clerical/admin experience
• Experience using Microsoft Word
• Experience booking patients on Encompass or similar PAS
• Strong organisation, communication, and confidentiality skills