Hostel Assistant

📍 Newtownabbey | 🕒 Full-Time, 37 Hours per Week | 📅 Temporary Contract (6 Months) | 💷 £13.69 per Hour

We are currently recruiting for a Hostel Assistant to join a busy housing support team based in the Newtownabbey area. This is a rewarding opportunity for an enthusiastic and reliable individual who enjoys working with people and helping to maintain safe, welcoming accommodation for residents.

The Role

As a Hostel Assistant, you will support the day-to-day operation of hostel accommodation, assisting residents, carrying out property checks, and helping to ensure communal areas are maintained to a high standard. You will work closely with housing management teams and provide practical support to tenants across the local area.

Key Responsibilities

• Carry out tenant liaison duties, including arranging property access and conducting basic welfare checks.
• Respond to and refer tenant support queries and repair issues to the appropriate teams.
• Complete routine property and safety inspections, including fire safety checks and communal area inspections.
• Assist with cleaning and basic maintenance of hostel flats and communal areas.
• Deliver tenant starter packs and essential household items.
• Support housing teams with tenant-related duties across dispersed properties within the district.
• Undertake general administrative duties and maintain accurate records.

Essential Criteria

• Previous experience in a customer service, housing support, care, facilities, or administrative environment.
• Good communication and interpersonal skills.
• Basic IT skills.
• Ability to work independently and manage a varied workload.
• Access to a vehicle for work-related duties.
• Basic Access NI check required.

What’s on Offer?

• Full-time hours (37 per week).
• Competitive hourly rate.
• Opportunity to gain experience within housing and community support services.
• Varied role with a mix of tenant support, property inspections, and administration.
• Supportive team environment.

Please send your CV today.