ICT Helpdesk Administrator Band 4.

  • Belfast, County Antrim
  • Up to £13.57 per annum

ICT Helpdesk Administrator Band 4

  • Belfast, County Antrim
  • Up to £13.57 per annum
  • Posted August 28, 2025

JOB SUMMARY

The post holder will work as part of a team assisting in the support and delivery of ICT Services within the Trust.

The post holder will be required to:

  • Provide Desktop Support where they will assist in the provision of ICT Technical Support and Advice to Trust Staff.
  • Provide ICT Telecommunications Support where they will assist in the support and delivery of telecommunications Systems and Services.
  • Provide administrative support to the ICT Department
  • Maintain mobile voice and data communications device records

ESSENTIAL CRITERIA

1.

HND or recognised equivalent qualification and worked for at least 1 year in an ICT service orientated environment / organisation.

OR

Five GCSE’s at Grade C or above, including Math’s and English Language or equivalent educational qualifications plus a minimum of two years’ experience working in an ICT service orientated environment / organisation.

2.

Must possess excellent interpersonal skills including the ability to communicate clearly and effectively in a pressurised work environment.

3.

A working knowledge and experience of Microsoft Word, Outlook, Excel or equivalent.

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