Inbound Collections Agent (Hyrbid).

  • Denton, Greater Manchester
  • OTE: 28-45k

Inbound Collections Agent (Hyrbid)

  • Denton, Greater Manchester
  • OTE: 28-45k
  • Posted January 18, 2024

Job Title: Inbound Collections Agent (Hybrid)
Salary: 20’500 (OTE £28-35k+)
Hours: 37.5 hours a week between 8:30am and 7pm

Do you have contact centre experince in a highly targeted environment?

What is the role?

  • Resolving low value outstanding parking charges from individuals
  • Predominantly dealing with inbound calls with first call resolution
  • Managing difficult conversations in a sensitive and professional manner
  • Entering accurate records of customer interactions
  • Following processes and guidelines to deliver great service
  • Achieving personal and team targets in a contact center environment
  • Delivering or developing your skills with multi-channel communication
  • Day to day handling of multi channel communication

Is this you?

  • Looking for that opportunity with an industry leading business to build a career
  • A drive and self motivation
  • Excellent telephone manner with the ability to positively resolve situations
  • Keen to excel in a great work environment
  • Confident in your ability to achieve realistic targets and benefit financially
  • Strong work ethic and happy to work on your own initiative

The Recruitment Co. is an equal opportunities employer and we’re committed to diversity and inclusion in the workplace.

This opportunity is no longer accepting applications.

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