Library Assistant – Fermanagh House

Location: Fermanagh House
Hourly Rate: £13.63 per hour Sarurday: £20.45

Working Pattern

Week One

About the Role

An exciting opportunity has arisen for a Library Assistant to join the team at Fermanagh House. This customer-focused role involves supporting library users, delivering excellent customer service, and assisting with a range of administrative and ICT-based tasks.

Key Responsibilities

• Providing a welcoming and professional service to library customers
• Assisting library users with ICT equipment and digital services
• Supporting library activities and events, including those involving children and older people
• Processing library transactions and maintaining accurate records
• Assisting with the day-to-day operation of the library
• Promoting library services and resources to the local community

Essential Criteria

• Minimum of 5 GCSEs (or equivalent qualifications), including English and Maths.
• At least 1 year’s experience in a face-to-face customer service role.
• Experience working with children and/or older people.
• Experience using ICT systems and applications.
• Experience working in a library