Performance Improvement Manager.
- Belfast, County Antrim
- Up to £27.49 per hour
Performance Improvement Manager
- Belfast, County Antrim
- Up to £27.49 per hour
-
Posted
June 20, 2025
NIAS Trust Headquarters- Full Time
JOB SUMMARY
The Performance Improvement Manager will play a crucial role in driving the growth and success of NIAS. As part of the Planning, Performance and Strategic Transformation Sub-Directorate and working closely with the Head of Performance, the post holder will be responsible for monitoring service delivery performance and for the co-ordination and implementation of performance improvement strategies across the organisation.
The post holder will support senior operational and data analysis leaders in identifying performance improvement opportunities for delivering improved patient care in line with the strategic priorities contained within the NIAS Corporate Plan 2024-26.
The role will lead on performance improvement planning and monitoring, recovery actions and bespoke plans as required.
The post holder will be expected to be familiar with the work of NIAS, HSCNI and the Department of Health and to have a strong understanding of the National Ambulance Quality Indicators.
Suitable candidates will also be able to demonstrate a wide range of experience in identifying potential improvements and leading other managers to deliver those initiatives. Suitable candidates will be expected to have significant experience in a performance improvement role, preferably within a healthcare environment.
ESSENTIAL CRITERIA
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SECTION 1: The following are ESSENTIAL criteria which will initially be measured at shortlisting stage although may also be further explored during the interview/selection stage. You should therefore make it clear on your application form whether or not you meet these criteria. Failure to do so may result in you not being shortlisted. The stage in the process when the criteria will be measured is stated below. |
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Factor |
Criteria
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Method of Assessment |
Qualifications/Experience
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1A. Hold a relevant degree or a recognised professional qualification or equivalent/higher qualification. And have at least 3 years’ experience in performance improvement management, preferably in a healthcare setting. OR 1B. At least 5 years’ experience in a specific Performance Improvement Management role or Business Improvement role demonstrating successful delivery and tangible improvements, benefits and outcomes. AND 2. Demonstrate proficiency with Microsoft Outlook; Word; Excel, PowerPoint and data analysis software. 3. Strong analytical skills and experience managing large datasets to extract information |
Shortlisting by Application Form |
Other |
Hold a current full driving licence which is valid for use in the UK and have access to a car on appointment. This criteria will be waived in the case of applicants whose disability prohibits driving but who have access to a form of transport approved by the Trust which will permit them to carry out the duties of the post. Self-motivated and able to lead others by example. Displays a calm, sensitive and diplomatic manner in interpersonal relationships |
Shortlisting by Application Form |
SECTION 2: The following are ESSENTIAL criteria which will be measured during the interview/ selection stage: |
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Knowledge / Skills / Experience |
Proficiency in data analysis and performance measurement tools. Proficient in the use of SQL, Power BI and Excel. Strong analytical skills with the ability to identify performance gaps and develop effective solutions. Experience of service development/redesign and leading on successful implementation of change. Strong communication and interpersonal skills to collaborate with teams across the organisation. |
Shortlisting by Application Form / Interview |
As part of the Recruitment & Selection process it may be necessary for the Organisation to carry out an Enhanced Disclosure Check through Access NI before any appointment to this post can be confirmed.
THE NORTHERN IRELAND AMBULANCE SERVICE TRUST IS
AN EQUAL OPPORTUNITIES EMPLOYER
Successful applicants may be required to attend for a Health Assessment
Apply for this job.
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