Receptionist – Ballymena
Temporary Position | 26.5 Hours per Week

We are currently recruiting for an experienced and customer-focused Receptionist to work on behalf of our client in Ballymena.

This is a busy public-facing role requiring excellent communication skills, strong administrative ability and a commitment to delivering high standards of customer service. The successful candidate will provide a professional reception service while supporting the wider team with a range of clerical and administrative duties.

Working Pattern

26.5 hours per week on a 3-week rotating rota

Week 1

• Tuesday: 06:30 – 14:30
• Wednesday: 12:30 – 18:00
• Saturday: 08:00 – 16:00
• Sunday: 12:00 – 17:00

Week 2

• Monday: 06:30 – 12:00
• Wednesday: 06:30 – 13:00
• Thursday: 06:30 – 15:00
• Friday: 06:30 – 12:30

Week 3

• Monday: 11:30 – 18:00
• Tuesday: 14:00 – 21:00
• Thursday: 14:00 – 21:00
• Friday: 12:00 – 18:00

Key Responsibilities

• Providing a welcoming and professional reception service
• Responding to customer enquiries in person and by telephone
• Operating booking systems and EPOS systems
• Processing cash, credit and debit card transactions
• Managing bookings, memberships and ticket sales
• Completing administrative duties using Microsoft Office
• Maintaining accurate records and documentation
• Handling customer queries and complaints professionally
• Supporting the day-to-day operation of the facility

Essential Criteria

• 5 GCSEs (Grades A-C), including Maths and English, or equivalent
• Minimum 6months’ experience in:
  • Customer service/public-facing environments
  • Cash handling and EPOS systems
  • Microsoft Office applications, including Excel

Alternative Criteria: Applicants without the required qualifications may be considered if they can demonstrate a minimum of one year’s relevant experience in a similar role.

To apply, please send your CV via the application link.