Receptionist (Casual) – Larne.

Seven Towers Leisure Centre, Larne
£13.69 per hour
Casual Hours | Varied Shifts

Join the Team at Seven Towers Leisure Centre

We are currently recruiting for a Receptionist / Clerical Support Officer to provide a professional, friendly and efficient front-of-house service at Seven Towers Leisure Centre, Larne. This is an excellent opportunity for someone with strong customer service and administrative skills who enjoys working in a busy public-facing environment.

As the first point of contact for visitors, you will play a key role in ensuring customers receive a welcoming and positive experience while supporting the day-to-day administration of the centre.

Main Duties

• Deliver an excellent reception and customer service experience to all visitors.
• Operate computerised booking and point-of-sale systems.
• Process payments, refunds, memberships and bookings accurately.
• Handle cash reconciliation, till floats and daily balancing procedures.
• Answer telephone enquiries and operate the switchboard.
• Provide information on leisure centre activities, classes and facilities.
• Promote leisure memberships and council services.
• Manage lost property procedures and customer queries.
• Support administrative tasks and clerical duties as required.
• Assist with emergency procedures and ensure compliance with centre policies.
• Maintain accurate records and adhere to data protection requirements.

Essential Criteria

Applicants must have:

• GCSE English Language and Maths (Grade C or above) or equivalent and at least 1 year’s relevant administrative experience.
• A minimum of 6 months’ clerical experience in a customer-focused environment.

OR

• A minimum of 4 years’ relevant experience in a similar role if the above qualifications are not held.

Additionally, candidates must demonstrate:

• Competent IT and word processing skills.
• Experience using Microsoft Office applications, including Word and Excel.
• Excellent communication and customer service skills.
• Strong organisational skills and attention to detail.
• Ability to work independently and as part of a team.