Retail Customer Service Advisor – Brighton.

  • Brighton, East Sussex
  • Up to £11.00 per hour

Retail Customer Service Advisor – Brighton

  • Brighton, East Sussex
  • Up to £11.00 per hour
  • Posted November 1, 2023

Customer Service – Brighton
£11 per hour (Salary increase after 6 months and 12 months of employment)
About Us:
We are seeking dedicated individuals to join our team in Brighton as Customer Service representatives. As a Customer Service member, your role is pivotal in creating a positive and welcoming atmosphere for our customers. You will build strong relationships, address customer queries, and promote our retail and online products and services.
Key Responsibilities:

  • Manage shop operations, including opening and closing procedures
  • Take and process bets, ensuring accuracy and efficiency
  • Maintain high standards of shop presentation
  • Adapt to different situations while remaining customer-focused
  • Comply with Social Responsibility duties, promoting safe betting practices

What We Offer:
Financial Benefits:

  • Competitive hourly rate of £11 per hour
  • Salary increase after 6 months and 12 months of employment
  • Annual Bonus based on performance
  • 20% discount on Flutter Shares
  • Refer & Earn scheme for additional rewards

Employee Well-being:

  • Maternity & Paternity leave top up
  • Company Sick Pay scheme (up to 5 weeks)
  • Free eye test & discount on VDU glasses
  • Birthday Day off to celebrate your special day
  • Six free counselling sessions & 24/7 EAP Telephone Support

Work-Life Balance:

  • Competitions with exciting prizes to promote a healthy work environment
  • Lifestyle and Retail discounts (WRKIT) for various benefits
  • Live sports streaming in the shop, including horse racing, football, darts, and golf
  • Enjoy festive celebrations like Big Christmas and Grand National drinks
  • Opportunity for Head Office secondment to understand the business comprehensively

Qualities We Seek:

  • Leadership skills demonstrated by leading from the front
  • Team player with excellent communication skills
  • Ability to make sound decisions and focus on achieving results
  • Customer-focused approach to create an exceptional customer experience
  • Adaptability to different situations and challenges

If you are passionate about providing exceptional customer service, thrive in a dynamic environment, and are ready to serve our customers in Brighton, we encourage you to apply. Join us and embark on a fulfilling career journey with endless opportunities for growth and development.

The Recruitment Co. is an equal opportunities employer and we’re committed to diversity and inclusion in the workplace.

This opportunity is no longer accepting applications.

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