Job role: Sales Consultant

Location: Sunbury-On-Thames

Salary:£27,500

We are looking for a smart, hard-working, self- starting, motivated and gregarious individual who desires to be part of a fast-growing, professional, award-winning team. Working within a dedicated and hard-working team, you can work with intelligent, talented and driven people. Being part of a tight-knit team will mean you can have an immediate impact and be highly visible to Senior Management. This represents a fantastic opportunity for the right individual to grow and develop within the business, progressing their career over the medium to long term.

You will be gaining skills in a unique industry. You will have a key role in meeting client needs, delivering a high level of service, and responding to new enquiries to
drive sales and overall store

Key duties will include:

* Customer Assistance: Assisting customers with inquiries, product information, and purchase decisions.
* Sales: Promoting and selling products or services to meet or exceed sales targets.

* Problem Resolution: Resolving customer complaints, concerns, or issues promptly and satisfactorily.
* Product Knowledge: Maintaining up-to-date knowledge about the products or services offered.
* Cross-selling and Upselling: identifying opportunities to recommend additional products or services to customers.

Key duties will include (Continued)

* Communication: Effective communication with customers through various channels, such as phone, email, or in-person.
* Documentation: Keeping records of customer interactions and transactions.
* Feedback Collection: Gathering feedback from customers to improve products or services and reporting it to management.
* Team Collaboration: Collaborating with colleagues and team members to ensure a seamless customer experience.
* Adherence to Policies: Following company policies and procedures, including those related to sales techniques and customer service.
* Act in good faith to the business and your colleagues always

Your Skill Set

You will need to have existing experience at this level in retail/sales or customer service/customer care. Telesales experience would be a major advantage.

In addition, you will be:

* Self-motivated, self-starting and hard working

* Competent with MS Office

* Strong communication and interpersonal skills

* Bright, positive and enthusiastic

* Experienced at consultative sales and delivering first-class customer service

* Literate and numerate

The successful candidate will also live within 30 minutes of the store.

Previous experience in telesales, consultative sales and/or customer service is essential.

Benefits

* SC: 31/32K OTE
* 25 holiday days + bank holidays, including bonus days
* Birthday day off
* Perkbox employee perk platform
* Medicash health plan
* Champion on month
* Champion of year
* Team night outs
* Pension up to 3% contributions
* LTIP Scheme (long-term incentive place)
* Christmas and New Year’s shutdown (taken from
holiday entitlement)
* Career development

#CPProfessional

The Recruitment Co. is an equal opportunities employer and we’re committed to diversity and inclusion in the workplace.