Job Description: Senior Administrative Officer
Location: Belfast

Key Responsibilities:

• Administer Place-Shaping duties, focusing on processing house and land sales.
• Investigate and evaluate applications/submissions from various divisions and organizations.
• Prepare conveyancing drafts and manage leasehold and freehold purchases.
• Generate title reports and provide observations based on standard and search entries.
• Monitor and review files, ensuring adherence to timelines and maintaining updated paperwork.
• Contribute to the preparation of statistical information and management reports.
• Prepare written reports for senior management on Land & Regeneration Service functions.
• Maintain and enhance complex Land & Regeneration Service databases and IT systems using Microsoft packages (Outlook, Word, Excel, Access).
• Collaborate with internal and external stakeholders, including applicants, statutory bodies, housing associations, and voluntary sector groups.

General:

• Deliver exceptional internal and external customer service.
• Foster enduring and effective relationships with key internal and external stakeholders.
• Adhere to and enforce all NIHE frameworks, policies, and procedures, including legal obligations related to equality, health and safety, information governance, and procurement.
• Undertake additional duties as assigned, within the scope of the role’s responsibilities and grade, to meet organizational needs.

Person Specification:

Experience and Qualifications:

• Essential: BTEC Higher or equivalent qualification, plus one year of relevant general administrative experience.

  OR

• Essential: BTEC National or equivalent qualification, plus two years of relevant general administrative experience.

Our Values:

Making a Difference

• We are dedicated to improving people’s lives.
• Customer satisfaction is our priority; we aim for accuracy from the first attempt.
• We foster strong partnerships and encourage the exchange of innovative ideas.

Fairness

• We treat our customers, staff, and partners equitably.
• Embracing diversity is fundamental to our approach.
• Our operations are conducted openly and transparently.

Passion

• Professionalism guides our every action.
• We pursue excellence in all aspects of our work.
• We continuously seek fresh, creative, and improved methods.

Expertise

• We believe in our people, investing in their growth and development.
• Continuous learning is our ethos.
• Our leadership is robust and confident.