Switchboard Operator – Dundonald.
- Dundonald
Switchboard Operator – Dundonald
- Dundonald
-
Posted
September 27, 2023
We are currently recruiting part time Switchboard Operator’s to join our team Dundoand
- 19 – 28 hours Per week, working 2 – 3 night shifts OR 22.5 hours Per week between 8am – 10pm
- Temp ongoing
- £10.42 – £19.07 per hour depending on the shift worked
- Immediate starts
Job duties:
- Operate the telephone Systems in a prompt, efficient and pleasant manner as the first point of contact
- Have the ability to prioritise job responsibilities, particularly in the event of emergencies, system failures etc
- Receive and provide sensitive or complex information and provide advice, empathy and knowledge to staff/patients and the general public.
- Respond to internal and external calls and requests
- Have the ability to work in an emotional and distressing environment whilst remaining calm and initiating the appropriate action.
- Implement the Major Incident Response Procedure during a major incident by reporting vital information given from emergency services
- Maintain and update an electronic and paper based on-call rota management system
The successful candidate will have:
Four GCSEs (Grades A-C) or equivalent to include English and Maths OR 1 year’s relevant experience in a switchboard /call centre/clerical environment AND
- Excellent communication skills and the ability to work as part of a team.
- Experience in the use of Microsoft Software packages.
- Ability to manage competing priorities and deal with the pressure of a challenging and varied workload in a fast changing environment.
- Be able to demonstrate good clerical/administrative skills
To apply please send your CV to mia.mcdowell@therecruitmentco.uk
This opportunity is no longer accepting applications.
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