Telephony Admin Officer – Lisahally (Derry).

Job Role: Administrative Officer

Pay: £12.59 per hour (Paid Weekly)
Location: Lisahally, Derry
Contract Length: 51 weeks (with the possibility of extension)
Start Date: Wednesday, 27th November 2024

Job Details

Main Duties:

• Answer calls within agreed timescales, ensuring accessibility and an effective service.
• Work collaboratively within a team environment to achieve results.
• Manage tasks in a pressurised telephony environment.
• Communicate effectively, both verbally and in writing.
• Build rapport with colleagues and customers.
• Work accurately within set deadlines to meet targets.
• Learn and use basic IT systems effectively.
• Stay organised with strong time management skills.
• Demonstrate excellent interpersonal skills.
• Be flexible to accommodate some elements of home working.

Benefits and Facilities

• Hybrid working pattern
• Flexi-time availability
• Onsite car parking facilities
• Onsite canteen

Essential Criteria

• Proof of 5 GCSEs (including Maths and English) graded A–C or equivalent Level 2 qualifications.
• Willingness to complete an Access NI application (facilitated by The Recruitment Co).

How to Apply

If interested, please apply via the job ad or contact Sean directly at sean.burns-mooney@therecruitmentco.uk.