Telephony Officer – Lisahally.

  • Londonderry, County Londonderry
  • Up to £12.36 per hour

Telephony Officer – Lisahally

  • Londonderry, County Londonderry
  • Up to £12.36 per hour
  • Posted May 14, 2024

**These jobs aretelephony based**

Main Duties include:
* Answer calls within agreed timescales, taking personal responsibility to maximise availability for answering calls and delivering an accessible, effective service.
* Work collaboratively towards delivering and promoting resilience and ability to work in a pressurised telephony environment
* Excellent verbal and written communication skills
* Ability to build rapport with colleagues and customers
* Ability to work within and contribute to a team environment
* Ability to work accurately within set deadlines and to achieve targets
* Basic IT skills with an aptitude for learning new systems
* Organised with good time management skills

Essential Criteria:

– 5 GCSE’s A-C to include Maths and English (You must be able to provide proof)

**Please note that successful applicants will be required to complete an AccessNI check**

To apply please send your CV via the link or email


This opportunity is no longer accepting applications.

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