Telephony Officers- Lisahally
- Lisahally
- £11.99 Per Hour
-
Posted
March 21, 2024 - Telephony Officer
Join our dynamic team in Lisahally and contribute to providing exceptional administrative support. Apply now to seize this exciting opportunity!
Job Title: Administrative Officer
Location: Lisahally
Start Date: 25/03/2024
Duration: 51 Weeks with the possibility of extension
Hours of Work: Contracted hours are 8am – 8pm Monday – Friday and every 4th Saturday on a rota basis. However, at present staff are working various shift patterns between 9.00 – 5.00 Monday to Friday.
Rate of Pay: £11.99 per hour
Main Duties:
- Answer calls within agreed timescales, taking personal responsibility to maximize availability for answering calls and delivering an accessible, effective service.
- Work collaboratively towards delivering and promoting resilience and ability to work in a pressurized telephony environment.
- Demonstrate good verbal and written communication skills.
- Build rapport with colleagues and customers.
- Work within and contribute to a team environment.
- Work accurately within set deadlines and achieve targets.
- Possess basic IT skills with an aptitude for learning new systems.
- Be organized with good time management skills.
- Exhibit excellent interpersonal skills.
Essential Criteria:
- 5 GCSEs including Maths & English graded A to C or the level 2 equivalent (Must supply evidence).
- Successful candidates will be subject to an Access NI check.
How to Apply: Please apply below or send your CV to Aidan.Drain@therecruitmentco.uk
