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Telephony Officers- Lisahally.

  • Lisahally
  • £11.99 Per Hour

Telephony Officers- Lisahally

  • Lisahally
  • £11.99 Per Hour
  • Posted March 21, 2024
  • Telephony Officer

Join our dynamic team in Lisahally and contribute to providing exceptional administrative support. Apply now to seize this exciting opportunity!

Job Title: Administrative Officer

Location: Lisahally

Start Date: 25/03/2024

Duration: 51 Weeks with the possibility of extension

Hours of Work: Contracted hours are 8am – 8pm Monday – Friday and every 4th Saturday on a rota basis. However, at present staff are working various shift patterns between 9.00 – 5.00 Monday to Friday.

Rate of Pay: £11.99 per hour

Main Duties:

  • Answer calls within agreed timescales, taking personal responsibility to maximize availability for answering calls and delivering an accessible, effective service.
  • Work collaboratively towards delivering and promoting resilience and ability to work in a pressurized telephony environment.
  • Demonstrate good verbal and written communication skills.
  • Build rapport with colleagues and customers.
  • Work within and contribute to a team environment.
  • Work accurately within set deadlines and achieve targets.
  • Possess basic IT skills with an aptitude for learning new systems.
  • Be organized with good time management skills.
  • Exhibit excellent interpersonal skills.

Essential Criteria:

  • 5 GCSEs including Maths & English graded A to C or the level 2 equivalent (Must supply evidence).
  • Successful candidates will be subject to an Access NI check.

How to Apply: Please apply below or send your CV to Aidan.Drain@therecruitmentco.uk

This opportunity is no longer accepting applications.