Telesales Team Leader.

  • North Yorkshire
  • £40000 - £42000 per annum + Pension, Product Discounts

Telesales Team Leader

  • North Yorkshire
  • £40000 - £42000 per annum + Pension, Product Discounts
  • Posted March 7, 2024

Your roles and responsibilities will be as followed,

  • Lead and manage a team of talented Telesales account managers.
  • Drive performance across the team to help achieve business wide objectives.
  • Develop and implement effective sales strategies to meet and exceed targets.
  • Monitor and analyse team performance, providing guidance and support for continuous
  • improvement.
  • Foster a positive and collaborative work environment.
  • Ensure adherence to quality standards and compliance with company policies.
  • Capture, process and maximise orders taken.
  • Contact existing customers to inform them of products and offers available.
  • Handle customer complaints & inform relevant parties.
  • Gain an understanding of our customer’s requirements.
  • Maintain customer records updating contact details etc.
  • Liaise with Finance re customers with poor credit record.
  • Complete administrative tasks such as an Ullage Log, raising credits, free goods
  • requests etc.
  • Regular contact with sales team to notify them of opportunities, threats etc.
  • Liaise with Warehouse and Distribution teams.

The perfect candidate will be as follows,

  • Experience working a food and drink setting is essential in this field or similar department objectives
  • Experience working in a telesales leadership is a must
  • Experience handing and customer complaints are a must
  • Driving licence is essential

The Recruitment Co. is an equal opportunities employer and we’re committed to diversity and inclusion in the workplace.

This opportunity is no longer accepting applications.

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