Trust Home Care Administrative Assistant (Band 3)

Join Our Trust Home Care Team

About the Role

• Acting as the first point of contact for service users, carers, and Trust staff.
• Maintaining and updating Home Care Assistant availability and work schedules.
• Managing duty rotas using Comcare software, including cover for annual leave, sickness absence, training, and other staffing changes.
• Arranging alternative cover when care staff are unable to attend their duties.
• Liaising closely with Home Care Supervisors regarding rota issues and service requirements.
• Processing payroll information and supporting invoice administration.
• Maintaining staff records and personnel files.
• Producing reports using systems such as Excel, Access, SOSCARE, and Comcare.
• Supporting recruitment and selection activities.
• Monitoring stationery and office supplies.
• Assisting with statistical reporting and general administrative duties.

What We’re Looking For

Essential Criteria

• 4GCSEs (Grades A-C), including English Language and Maths (or equivalent/higher qualification), plus:
  • At least 1 year’s experience in a clerical or administrative role; OR
  • 2 years’ experience in a clerical or administrative role.
• Experience using Microsoft Office applications, particularly Word and Excel.
• Availability to work between 7:00am and 5:00pm on a rota basis.

• Excellent organisational and time management skills.
• Ability to prioritise workload and meet deadlines.
• Strong communication and interpersonal skills.
• Ability to work effectively as part of a team.
• Ability to use initiative and problem-solving skills in a busy environment.

• A full current UK driving licence and access to a vehicle (reasonable adjustments will be considered for applicants with disabilities).