UC CASE MANAGER – Administrative Officer – BALLYMENA

Pay Rate: £13.75 per hour

Location: Ballymena Service Centre

Start Date: 22^nd April 2026

Expected Duration: 4^th October 2026 with possibility of extension

Working Hours: Post is based on an 8am to 8pm working pattern Monday – Friday and a requirement to work every fourth Saturday 9am – 5pm. Jobholder will be required to work a variety of patterns between 8am and 8pm. DWP business areas in Northern Ireland adhere to Great Britain Easter Public Holidays and jobholder will be required to observe Easter Public Holidays of Good Friday and Easter Monday.

Requirements: 5 GCSE’S C and Above (Including Maths and English)

Benefits: Hybrid, Flexi

Main Duties include: Case manager for Universal Credit – working as part of a multidisciplinary case management team responsible for helping claimants to create and maintain their digital account. Telephony duties are also included in the case management role.

A criminal record will not necessarily be a bar to obtaining a position.

The UK Recruitment Co. Ltd has policies on the Recruitment of Ex-Offenders and the Secure Handling, Use, Storage, and Retention of Disclosure Information, copies of which can be made available upon request.

PLEASE READ THE JOB DESCRIPTION AND REQUIREMENTS CAREFULLY BEFORE APPLYING.

TO APPLY, PLEASE SEND YOUR CV AND EDUCATION PROOF TO: EMILY.BELL@THERECRUITMENTCO.UK