Work Coach (EO2) – Kilkeel.

Job Role: Work Coach

• Pay: £14.50 per hour (Paid Weekly)
• Location: Kilkeel, Northern Ireland
• Working Pattern: Monday to Friday, 9 AM to 5 PM
• Length of Assignment: 51 Weeks
• Start Date: ASAP

Job Duties:

The Work Coach plays a vital role in assisting claimants to:

• Prepare for work.
• Secure and maintain sustained employment.
• Progress in their careers and increase their earnings.

Key Responsibilities:

• Use effective coaching techniques to conduct Work Focused Interviews and guide claimants into work.
• Engage with claimants both online and face-to-face, using a range of channels with an emphasis on digital services.
• Motivate and challenge individuals or groups of claimants, ensuring all interactions remain focused on employment outcomes.
• Support claimants and their families to achieve greater financial independence through work.

Main Job Activities:

Setting Direction:

• Caseload Management: Provide tailored coaching and support to meet individual claimant needs effectively.
• End-to-End Journey: Understand the claimant journey, signposting to appropriate support and provisions as needed.
• Safeguarding: Assess claimant vulnerabilities and apply necessary safeguards.
• Promoting Universal Credit: Advocate for the benefits of Universal Credit Full Service (UCFS), sharing best practices with claimants and colleagues.
• Adaptability: Demonstrate resilience by embracing change and evolving work practices in the Universal Credit environment.

Essential Criteria:

• GCSEs (or Level 2 equivalent) in Maths and English, graded A-C.
• Willingness to complete an Access NI background check (facilitated by The Recruitment Co).

How to Apply:

If interested, feel free to apply directly. Alternatively, reach out to Sean via email at sean.burns-mooney@therecruitmentco.uk.