We are currently recruiting for an Admin Officer based in Ballykelly. The successful candidates will be required to start once the vetting paperwork, ANI clearance has been completed.

Start date: 08/06/2026

Duration: 6 Months with a possibility of extension

Rate of pay: £13.75

Hours of work:

The contracted hours are 8am – 8pm Monday – Friday and every 4th Saturday on a rota basis. However, at present staff are working various shift patterns between 9.00 – 5.00 Monday to Friday. DWP business areas in Northern Ireland adhere to Great Britain Easter Public Holidays and jobholder will be required to observe Easter Public Holidays of

Key Responsibilities:

These jobs are telephony based Main duties include: Answer calls within agreed timescales, taking personal responsibility to maximise availability for answering calls and delivering an accessible, effective service. Work collaboratively towards delivering and promoting resilience and ability to work in a pressurised environment. Excellent verbal and written communication skills. Ability to build rapport with colleagues and customers. Ability to work within and contribute to a team environment. Ability to work accurately within set deadlines and to acheive targets. Basic IT skills with an aptitude for learning new systems. Organised with good time management skills.

Essential Criteria applicants must have:.

5 GCSES including English and Maths grade C or above or the equivalent to this

Excellent IT skills, including use of Microsoft Word and Excel.
Excellent communication skills.
Proven ability to use own initiative.

Please send your CV via the link or to Jack.Knox@therecruitmentco.uk