We are currently recruiting for AO’s for our client based in Derry/Londonderry ( Lisahally ). The successful candidates will be required to start once the vetting paperwork and ANI completed.

Start date: 17th August

Rate of pay: £13.75

Duration: 51 weeks

Hours of work: Full time 37 Hours per week

The contracted hours are 8am – 8pm Monday – Friday and every 4^th Saturday on a rota basis. However, at present staff are working various shift patterns between 9.00 – 5.00 Monday to Friday.

No holidays can be accommodated in the first 12 weeks of employment due to the training for this role.

Key Responsibilities:

Positions primarily involve delivering customer support via telephone, with an element of administrative task work also.
Successful candidates will be expected to work to a hybrid schedule with some home working required. However, for the initial training period, staff are required to be based in the office on a full-time basis. Leave cannot be taken during this training period (which lasts around 12 weeks) except when agreed before start of assignment.

Main Duties include:
* Answering calls within agreed timescales, taking personal responsibility to maximise availability for answering calls and delivering an accessible, effective service.
* Working on various administrative tasks at pace.
* Working collaboratively to deliver results and the ability to work within and contribute to a team environment.

Essential Criteria applicants must have:

• five GCSE/GCE passes (at A, B or C) with Maths and English.

( Proof of certs required )

Please send your CV via the link or to

RECCOBELFAST

THERECCOBELFAST