Our Public Sector client in Portadown is currently seeking a full time temporary ongoing Admin Scheduler.

Mon- Fri 9-5
£11.98ph

Duties include:

• To accurately diagnose and record maintenance repairs for tenants and triage customer calls.
• To schedule or reschedule all appointments to suit customers and or business needs.
• To correlate repairs data and track repairs progress against agreed deadlines, following up on any beyond deadline jobs.
• To communicate and liaise with a range of internal and external stakeholders.
• To build and maintain a knowledge and understanding of the schedule of rates.
• To carry out and complete all work to a high quality and in a timely manner to meet contract KPIs.
• To take an active and positive role within the team, working together to meet business objectives.
• To use a wide range of IT systems to record, manage, create, analyse and retrieve repairs information.

Criteria:

• Hold a BTEC National Certificate or equivalent Professional or Technical qualification (Level 3) plus at least one year’s relevant general administrative experience

OR

• Have five GCSEs (Level 2), or equivalent qualification, plus at least two years’ relevant general administrative experience

• As part of the reference checking and vetting process for this position you will be requested to undertake a Basic AccessNI Disclosure. Having a criminal record will not necessarily be a bar to obtaining a position.