Administrator / Referral Processing Higher Clerical Officer (Typing Duties)

Hours: 37.5 hours per week
Working Pattern: Monday to Friday, 9:00am to 5:00pm
Start Date: Immediate Start Available

About the Role

We are seeking a highly organised and motivated Administrator / Referral Processing Higher Clerical Officer to join our team within CAMHS. This is an excellent opportunity for an experienced administrator who can provide efficient clerical and administrative support in a busy healthcare environment.

Main Duties and Responsibilities

• Managing telephony and responding to enquiries professionally
• Booking rooms and coordinating appointments
• Preparing and sending appointment correspondence
• Typing and producing documentation accurately
• Photocopying and general administrative support
• Logging and processing referrals
• Updating information systems and maintaining waiting lists
• Providing reception cover as required
• Electronic filing and records management
• Undertaking any other duties appropriate to the grade/banding of the post

Essential Skills and Experience

• Previous administrative experience in a busy office environment
• Excellent organisational and communication skills
• Strong typing and IT skills
• Ability to manage a varied workload and work to deadlines
• Attention to detail and accuracy when processing information

Desirable

• Experience of using Encompass would be advantageous

What We Offer

• Full-time hours (37.5 per week)
• Monday to Friday working pattern
• Opportunity to work within a supportive CAMHS team
• Immediate start available