1. Participate as a member of the Care Bureau team to provide a responsive and efficient procurement of Domiciliary Services across all Programmes of Care.

2. Respond efficiently and effectively to all requests for service provision in line with established protocols and guidelines.

3. Ensure that once each request is made and the response time has lapsed that next provider is contacted in line with the procurement guidelines.

4. Inform the line manager where there are issues with responsiveness from the various suppliers of care.

5. Maintain records and information that will advise Care Professionals and the Trust’s Contract’s Department on issues of contract compliance and quality indicators.

6. Ensure all information is maintained accurately on the E-Brokerage System.

7. Establish close working with all stakeholders including professional managers, service providers and the Trust.

8. Follow all established procedures to comply with the Trust’s protocols.

9. Inform my line manager of any issue that will affect the safe and efficient delivery of care services.

10. Assist in the preparation and collation of statistics and other information required for the service.

As this is a new service it must be clearly understood that this Job Description will evolve to meet the needs of the service.

GENERAL RESPONSIBILITIES:

– Employees of the Trust are required to promote and support the mission and vision of the service for which they are responsible and:

– At all times provide a caring service and to treat those with whom they come into contact in a courteous and respectful manner.

– Demonstrate their commitment by their regular attendance and the efficient completion of all tasks allocated to them.

– Comply with the Trust’s Smoke Free Policy.

– Carry out their duties and responsibilities in compliance with the Health and Safety Policies and Statutory Regulations.

– Adhere to Equality and Good Relations duties throughout the course of their employment.

– Ensure the ongoing confidence of the public in-service provision.

– Maintain high standards of personal accountability.

– Comply with the HPSS Code of Conduct.