Customer Service Advisor.

  • Salford, Greater Manchester
  • £20000.00 - £22000.00 per annum

Customer Service Advisor

  • Salford, Greater Manchester
  • £20000.00 - £22000.00 per annum
  • Posted January 17, 2023

Job Title:

Customer Service Advisor

Salary:

Up to £22,000 per annum

Location:

Salford

Hours:

09:00am – 17:00pm (Monday to Friday)

Are you an experienced candidate within a customer service environment looking for your next career move? I am currently recruiting for one of my key clients based in Salford and this could be the ideal opportunity for you.

The Role:

  • Processing and management of all incoming customer orders, requests for information or new product sourcing, delivery discrepancies and credits
  • Proactive account management of customers alongside the Business Development team to increase customer satisfaction, revenue, and profitability
  • Resolving delivery discrepancies and issuing customer credits and returns and dealing with customer complaints.
  • Delivery of a high-quality customer service and proactive management of customer feedback
  • Maintain accuracy of all sales order related information within the company systems
  • Communication with Procurement, Finance and Operations regarding supply, credit, and delivery issues

The Person:

  • GCSEs Grade C passes and above, to include English & Maths or equivalent.
  • Excellent verbal and non-verbal communication skills.
  • High level of computer literacy, to include all main Microsoft Office packages.
  • Ability to work under pressure, and to tight schedules.
  • Strong organisational and administration skills.

CPProfessional

Please note that The Recruitment Co. are an equal opportunities employer.

The Recruitment Co. is an equal opportunities employer and we’re committed to diversity and inclusion in the workplace.

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