We are currently recruiting for part time Customer Service Advisors to join our client in Warwick.

Our client is a heating and hot water solutions provider, as a Customer Service Advisor you will be answering questions from customers using a variety of contact channels, using active listening and question to get to the root cause of their problem. Maintaining good records of all customer conversations and promoting our excellent Service Plans to customers to give them long term cover and solutions.

We are looking for someone who is self-motivated, capable of working both individually and within a team, organised, and someone who has an excellent eye for detail.

• Someone who can engage confidently with customers, delivering excellent customer service via phone and email..
• Background listening, empathising and responding to our customers.
• Comfortable working in a busy work environment, juggling lots of balls at the same time.
• Previous background in a similar customer focused role is desired, but not essential as full training will be given.

  4 weeks of training will be provided
  Office Based – CV34
  £10.89 per hour weekly pay every Friday
  Assignment is 12 weeks initially – potential for perm opportunity following this
  Start Date Monday 20th November
  Shifts – Mon to Fri (8am-2pm) 30 hours per week OR Mon to Fri (8am-12pm) 20 hours per week

  If you’re looking for a new Customer Service opportunity then please apply now!

  CCNorthwest

The Recruitment Co. is an equal opportunities employer and we’re committed to diversity and inclusion in the workplace.