Are you ambitious and career-driven? Do you thrive on delivering an exceptional customer experience? Would you like to work for an innovative, people centric company? If yes, then we may have the role for you!

We are looking for;

At least 6/12 months experience working in a customer service setting.

• Accurate and timely housekeeping and record maintenance. Must have good computer skills
• Must have passion, enthusiasm and commitment to delivering with considerable attention to retaining highest levels of service quality.
• High degree of accuracy
• Good written and verbal communication skills
• Adaptability to changes in procedures/services
• Driven and enthusiastic, taking specific tasks and taking these through to completion.

What will you be doing?

• As a Fraud Advisor you will be the first point of contact for customers that are looking to register a fraud case.
• You will contribute to customer satisfaction and service quality levels
• Proactively contribute to the completion of the team’s workload
• Respond efficiently to internal customer enquiries ensuring that the information provided is clearly understood escalating issues where appropriate

What will you get?

• Full Training Given up to 7 weeks

• £24,755 per annum (£12.42 p/hour) + Excellent Benefits – Paid Fortnightly

• 21 days` holiday (plus Bank Holiday allowance), increasing 1 day per year of service.
• Lots of other great benefits

  Fraud Advisor – Full Training Given!
  Middlesbrough
  38.33 hours per week shifts are 8 hours per day – Between the hours of 8am to 12pm midnight – 8 week rota – lots of notice given in advance

  Permanent Full Time Role

  If you’re interested then please apply now!

CCNorthwest

The Recruitment Co is an equal opportunities employer

The Recruitment Co. is an equal opportunities employer and we’re committed to diversity and inclusion in the workplace.