Coordinate the processing of the Freedom of Information, Community/Primary Care subject access, PSNI Form 81, Solicitor and other external agency requests for information including statutory and regulatory bodies

To ensure that the services provided by the administration and clerical staff are responsive and of a consistently high quality and maintain standards of confidentiality and adhere to legislative and time frames.

Regularly communicate in a helpful, caring, respectful and professional manner both verbally and in writing with all levels of staff, outside agencies and members of the public.

Deal with all relevant correspondence (internal and external) in line with departmental policy / procedure and relevant legislation in an expeditious, appropriate and effective manner.

Experience/Qualifications

1. NC/D (in relevant subject related to the post) or equivalent, and 1 year’s administrative experience at Band 3 (or equivalent).

OR

NVQ 3 (administration related) or equivalent, and 2 year’s administrative experience, at Band 3 (or equivalent).

OR

4 GCSE’s (Grade A-C) or equivalent, one which must be English Language, and 3 years’ experience at Administrative Band 3 (or equivalent).

2. Experience of using computer systems and packages for

• Word processing
• Managing emails
• Data input
• Extracting information to provide reports

Hold a current full driving licence which is valid for use in the UK and have access to a car on appointment.