Job Advert – Personal/Team Secretary (Band 3)

Directorate: Mental Health, Learning Disability & Community Wellbeing
Hours: Full-time 37.5 hrs, Mon-Fri 9am-5pm
Pay: £12.75 per hour / Band 3
Contract: Temporary ongoing

Role Summary

We are seeking an organised and motivated Personal/Team Secretary to provide high‑quality secretarial and administrative support to the CMHT Team Leader and wider team. The role involves diary management, preparing documentation, minute-taking, handling enquiries, maintaining records and supporting the smooth operation of the office.

Key Duties

• Manage diaries, appointments and meetings.
• Provide administrative support including typing, filing, photocopying and email management.
• Produce letters, reports and documents to a high standard.
• Take minutes and prepare meeting documentation.
• Handle calls, enquiries and incoming/outgoing mail.
• Maintain filing systems, records and spreadsheets.
• Liaise with internal staff and external agencies.
• Support complaints processes and assist with data collection.
• Provide cover for administrative staff when required.

Essential Criteria

• 4 GCSEs (A*-C) including English or equivalent
  AND
• 1-2 years’ clerical experience using Microsoft Office (depending on qualifications)
• Minute‑taking experience (for roles requiring it)
• RSA/OCR Stage II Typing/Word Processing or 1 year’s ICT experience
• Experience in diary management, organising meetings, and Excel data presentation

Skills & Knowledge

• Strong communication skills
• Ability to work independently and as part of a team
• Able to work under pressure and meet deadlines
• Good knowledge of Microsoft Office and Records Management
• Understanding of confidentiality, data protection and patient rights