Clerical Officer

£13.05 per hour
Belfast
Monday to Friday, 8:30am – 5:00pm

We are currently recruiting for a Clerical Officer to join a busy team in Belfast. This is an excellent opportunity for a motivated individual with strong administrative and communication skills who enjoys working in a fast-paced environment.

Key Duties

• Managing incoming calls and shared inboxes
• Triaging and allocating work using internal systems
• Drafting responses to customer enquiries and complaints
• Making outbound calls to gather information
• Maintaining accurate records and databases
• Supporting performance monitoring and reporting
• Providing general administrative support as required

About You

• Strong written and verbal communication skills
• Excellent organisational and IT skills
• Able to work independently and use initiative
• Customer-focused with a high level of accuracy
• Able to manage workload and meet deadlines

This is a fantastic opportunity to gain valuable experience within a supportive team while delivering an important service to customers.

To apply, please submit your CV via the application link.